CREDIT: We will ship all orders UPS/COD until satisfactory credit is established with us by furnishing four trade references and one bank reference. A credit application will be supplied upon request. We also accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER credit cards. We have a $25.00 minimum sale for credit cards. Proper authorization must be received from the issuing card supplier to charge purchases by credit card.
PAYMENT TERMS: As stated above or thirty days after date of issue of invoice. Past due accounts will be subject to 1-1/2% monthly service charge. Habitually delinquent accounts will revert to COD status until a satisfactory review of the account is completed. Issuers of returned checks will be charged $20.00 to cover bank fees.
BILLING: We require a $15.00 minimum sale for invoicing, and $25.00 minimum sale for credit card purchases. We will issue the maximum quantity to meet the minimum charge. There is no minimum sale amount for cash pick ups at our warehouse counter.
SALES TAX: If your purchase is considered TAX EXEMPT, please indicate such at time of order placement. We are required to have a valid Tax Exempt Certificate on file with us before we are allowed by Commonwealth of Massachusetts Laws to exempt a sale from tax collection. Sales tax will be added to the invoice of those orders not exempted from sales tax.
DELIVERY: All orders receive immediate attention, stock items are usually shipped same day. In the unlikely event that the item you need is not available from stock, we can generally meet your requirements withi IO days through our Weekly Air Freight Program.
FREIGHT: FOB Wakefield, MA. Shipping procedure will be by our best judgment, if not specified by customer. UPS, truck freight, air freight, postal, overnight delivery services are all available. If you wish a particular type of service, please specify when you place your order, we will do our best to comply.
RETURNED GOODS: Goods may be returned after receiving approval and authorization from our sales department, and then only for a valid reason. Returned goods may be subject to a 20-30% restocking fee. New laws pertaining to critical application fasteners may create changes in the return policy. Do not open any boxes you may need to return, opening could void the return policy. Cutting tools are not returnable.
PRICES: Due to the increase in material costs, we may not be able to honor previously published prices. We encourage you to check for current pricing before placing your order. Prices are subject to change without advance notification. All shipments will be invoiced at prices prevailing on date of shipment. All prices are net prices based upon packaged quantities.
Metric Screw & Tool Company (MSTC) will warranty all products sold which have not been changed from the state in which they are sold, only to the original purchaser, a purchaser for resale, or for use by an original equipment manufacturer. Products are warranted against defects in workmanship or materials under normal use for one year from date of purchase from MSTC. Any part which is determined by MSTC to be defective in material or workmanship will be repaired or replaced, or at MSTC's option, the purchase price may be refunded, provided all provisions of the warranty are followed.
All returns must be authorized by MSTC prior to being returned by prepaid freight and by a freight carrier specified by MSTC. Any Damage to products resulting from improper packaging for return could void any warranty or refund.
MSTC assumes no liability for consequential or incidental damages for all the following, but not limited to: lost sales, lost profits, and injury to person or property. Liability is limited to, and shall not exceed the purchase price of the product.
Warranty Disclaimer: MSTC has made every effort to illustrate and provide the proper descriptions for the products shown in this catalog. These illustrations are for the sole purpose of identification and do not express or imply a warranty that the products are merchantable or fit for a particular purpose, or that the product will necessarily conform to the illustrations or descriptions. MSTC will attempt to make corrections to data on a timely basis after notification.
Advice: MSTC assumes no obligation or liability for advice or assistance given or results obtained in connection with any goods sold. All advice or assistance is given and accepted at the Purchaser's risk. Any decisions as to the use or installation of goods sold hereunder is that of the Purchaser.
MSTC does not warrant or represent that merchandise sold complies with any Law, including, but not limited to: OSHA, the Walsh-Healy Public Contracts Act, and/or regulations promulgated thereunder. Should the Fastener Quality Act become an implemented and enforceable law, every attempt will be made to comply.
MSTC makes no warranties to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commision Improvement Act.